fbpx

 

Christmas is nearly here!

 

It’s the time of year to spend quality time with our loved ones and our team will be taking a well-earned break over the Christmas period. Our contact and delivery days will be changing over the festive period.

Here’s everything you need to know about when you can place an order with us for pre-Christmas delivery, when it’ll be delivered and when you can get in touch with our team.

Please ensure to place your order by midday on the 24th  December if you have a scheduled delivery on the 4th January.

 

The Last Days to Order and Receive Your Delivery Before Christmas

 

Cut-off Time Last Day for Standard Delivery Last Day for Courier Delivery
12.00 23rd December 22nd December

 

Client Services Christmas Opening Hours

 

Date Opening Times Order Cut Off Time
Monday 13th December 08.30am – 5:00pm Order as usual
Tuesday 14th December 08.30am – 5:00pm Order as usual
Wednesday 15th December 08.30am – 5:00pm Order as usual
Thursday 16th December 08.30am – 5:00pm Order as usual
Friday 17th December 08.30am – 5:00pm Order as usual
Saturday 18th December Closed
Sunday 19th December Closed
Monday 20th December 08.30am – 5:00pm Order as usual
Tuesday 21st December 08.30am – 5:00pm Order as usual
Wednesday 22nd December 08.30am – 5:00pm Order as usual
Thursday 23rd December 08.30am – 5:00pm Order as usual
Friday 24th December (Christmas Eve) 08.30am – 5:00pm 12.00
Saturday 25th December (Christmas Day) Closed
Sunday 26th December (Boxing Day) Closed
Monday 27th December (Bank Holiday) Closed
Tuesday 28th December (Bank Holiday) Closed
Wednesday 29th December Closed
Thursday 30th December Closed
Friday 31st December (New Year’s Eve) Closed
Saturday 1st January (New Year’s Day) Closed
Sunday 2nd January Closed
Monday 3rd January (Bank Holiday) Closed
Tuesday 4th January 08.30am – 5:00pm Order as usual

 

 

Why Can I Only Order Up to the 22nd December?

Some of our orders are delivered by Courier, who will be collecting deliveries from us up to (and including) the 22nd December. They’ll resume collecting again on the 4th of January, ready to deliver to you on the 5th.

Our deliveries are currently being affected by the levels of demand within the distribution network. While the majority of orders are still being delivered Next Day we cannot absolutely guarantee this and some deliveries may take up to 24 – 48 hours to reach you. We are working with our carriers to minimise this and apologise in advance for any inconvenience caused.

New Customers – For your first order please allow 24hrs for your account to be setup and order processed. Orders will be shipped on a next day service once confirmed.

For further information please call the office on +44 (0) 20 8443 9100.